
π Introduction
In todayβs fast-paced fashion and garment industry, managing operations across retail, rentals, production, and e-commerce can be overwhelming. Many companies still operate on legacy systems or disconnected softwareβleading to manual errors, planning chaos, and limited visibility.
In this blog, we share how a leading garment brand overcame these challenges through a tailor-made ERP solution, achieving full-scale digital transformation.
π’ The Business Overview
- Industry: Garment Manufacturing & Fashion Retail
- Model: Multi-outlet Retail | Ethnic Garment Rentals | Custom Orders | E-Commerce
- Challenges: Fragmented systems, manual processes, lack of scalability
β Key Challenges Faced
π Complex Batch & BOM Management
Each color and size required a new BOM, creating over-complexity and planning delays.
π· Labour Contract Costing
No tracking of labor cost per unit led to poor cost control and inaccurate pricing.
π High-End Garment Rentals
No centralized way to track rentals, customer KYC, returns, or payments.
π Customer Orders & Measurements
Tailoring errors and poor repeat customer management due to manual record keeping.
πͺ Multi-Outlet Stock Visibility
No real-time view across locations for stock, accounting, or allocations.
π Lack of E-Commerce Presence
Retail-only model severely affected operations during lockdowns and missed national reach.
π Accounting & Audit Gaps
Multiple systems caused delays and complications during audits and reporting.
π‘ The ERP Solution Delivered
We implemented a fully integrated, cloud-based ERP solution tailored for the garment industry. Key features included:
- Smart BOM logic with dynamic item mapping for size and color
- Labour contract module for accurate cost-per-unit calculation
- Rental management system with KYC, reminders, and receivables
- Customer profile module storing measurements and order history
- Multi-outlet management dashboard with real-time inventory sync
- E-commerce portal for nationwide order fulfillment
- Centralized accounting with audit-ready reporting
π Business Impact
The transformation delivered significant improvements:
- β 60% reduction in BOM duplication
- β 40% faster production planning
- β 85% stock accuracy across outlets
- β 50% improvement in rental recovery
- β 100% national e-commerce order coverage
- β 2x faster audit cycles
π Final Outcome
This project transformed a traditional garment business into a future-ready, scalable, and digitally empowered organization. By streamlining core operations and unlocking e-commerce, the business gained visibility, cost control, and growth.